Welcome
A Huge Collection of Country, Primitive, Whimsical and Seasonal Cloth Doll Making Patterns all available in both E-Pattern PDF instant download or Printed & Mailed Hard copy format. Also available, a huge selection of Prototype Handmade Collectible Art Dolls. All items are original designs, one of a kind and entirely handcrafted by well known design artist, Susan Lilly.
Payments
MasterCard, Visa, PayPal, Apple Pay, Discover, American Express, Etsy Gift Cards
If you don't see your preferred method of payment, please ask.
Digital downloads
Your files will be available to download once payment is confirmed.
Returns & Exchanges
I gladly accept returns
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the nature of patterns, no refunds or exchanges will be made for both e-patterns and mailed patterns. No refunds available on custom orders. As for my prototype collectible art dolls, please read the following regarding Returns and Refunds.
My goal is for you to love what I make and to be happy with your purchase. I truly do desire to please every customer. If you are not satisfied with your purchase, please contact me right away (within 3 days of receipt of delivery). After you have contacted me, send the item back and I will issue you a refund once the item is received, minus my shipping costs. The buyer is responsible for the cost of the return shipping and the condition of the item. I suggest that you purchase insurance to cover any loss or damage that might occur. The returned Item must be received in its original condition. Money will be refunded within 48 hours of receiving the returned item. If item is lost and not received by me, no refund will be made.
Any questions, please feel free to contact me at fruitfullhands@comcast.net
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